Vertex Group, the New York-headquartered global enterprise services and transformation company, has marked its 10th anniversary with the launch of Vertex Travel, its tenth business vertical, marking the Group’s entry into India’s corporate travel and MICE (Meetings, Incentives, Conferences and Events) sector...

Vertex Group’s recent survey revealed while 45% of customers report satisfaction with recent experiences, a majority, 55%, say their expectations remain unmet during peak times. The survey, conducted among 10,000 travellers in Mumbai, Delhi, Bengaluru, Hyderabad, and Kolkata, offers a close look at how leading urban centres are shaping the evolving relationship between customers and...