Vietjet’s Airport NEO supports Air India operations in Vietnam
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Airport NEO will invest in infrastructure, equipment, and talent to deliver reliable services for domestic and international airlines.
Airport NEO Ground Services Company, evolved from Vietjet’s Ground Services Center (VJGS), has successfully handled Air India’s inaugural scheduled international flight to Hanoi at Noi Bai International Airport. Airport NEO now delivers a full suite of ground handling services for Air India’s flights to and from Hanoi, backed by rigorous safety and security standards, operations, and service quality.
Launched in 2020 as VJGS, Airport NEO provides a comprehensive ecosystem of services, including passenger handling, ramp operations, load control, inflight provisioning, cabin cleaning, ramp technical support, and commercial terminal services.
Looking ahead, Airport NEO will invest in infrastructure, equipment, and talent to deliver reliable services for domestic and international airlines. As a key pillar of Vietjet’s aviation ecosystem, it supports the group’s global expansion strategy.
Aligning with this momentum, Vietjet’s brand value has soared 117% to USD906 million in 2026, according to Brand Finance’s Airlines50 2026 report. This growth is fueled by breakthroughs across key international markets, including India as well as Southeast Asia, Australia, China, Japan, Kazakhstan, among others. The airline offers convenient connectivity to Southeast Asia and beyond, through direct routes connecting Delhi, Mumbai, Ahmedabad, Hyderabad, and Bengaluru to Hanoi and Ho Chi Minh City, two of Vietnam’s top travel hotspots.
The airline’s growth is also supported by strong passenger demand with load factors reaching 86%, and diversified ancillary revenues, now accounting for 41% of total income. Combined with a young, fuel-efficient fleet and disciplined operations, these factors have propelled Vietjet’s rapid rise, firmly establishing it as the year’s fastest-growing airline brand.
