OYO announced the elevation of Shreerang Godbole as the Chief Service Officer and Shirish Damani as the company’s Chief Revenue Officer today. Shreerang has been the SVP – Consumer Product while Shirish has been leading the revenue function at OYO Vacation Homes (OVH).
Shirish Damani, in his new role, will focus on building this revenue-first, tech-forward, customer-centric approach at OYO. He will take charge of the Consumer Product team and work towards making the OYO App and website even more smooth and user-friendly.
Shreerang Godbole, in his new role as a Chief Service Officer, will be responsible for service and experience of Patrons and Customers globally. He will work closely with the operations, patron engagement, and customer service teams across markets, leading the Consumer Service and Partner Service Product charters.
Commenting on the recent addition to OYO’s leadership team, Ritesh Agarwal said, “Shirish and Shreerang have both been instrumental in building and sustaining growth momentum at OYO. Shirish was among the first few to build our dynamic pricing engine which has evolved today to become the core of OYO’s revenue management and also been transformational for small and medium hotels and homes. Shreerang, on the other hand, has helped us build products that sustainably improve and scale customer experience while unlocking revenue maximization opportunities. I am sure they’ll both contribute immensely to OYO’s future”.
