MakeMyTrip reports 20.9% gross booking surge to USD 2.7 bn in Q2 FY27
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The company recoded year-on-year growth in adjusted margin in hotel and package, bus and air ticketing segments; AI assistant Myra handled over 90,000 daily conversations.
MakeMyTrip reported a 20.9% year-on-year increase in gross bookings to USD 2.72 billion in the second quarter of FY27, ended September 30, 2026, despite a challenging macroeconomic environment. Revenue under International Financial Reporting Standards (IFRS) rose 11.2% year-on-year to USD 235.2 million, according to the company’s unaudited financial results.
In constant-currency terms, the company’s adjusted margin grew 29% year-on-year in bus ticketing, 29.8% in other businesses, 20.2% in hotels and packages, and 14.3% in air ticketing.
For Q2 FY27, adjusted operating profit (adjusted EBIT) stood at USD 46.2 million, compared with USD 44.2 million in the corresponding quarter last year. Adjusted net profit before tax increased to USD 46.2 million from USD 36.4 million a year earlier. The company reported a profit of USD 1.8 million for the period, against a loss of USD 5.7 million in Q2 FY26.
MakeMyTrip continued to expand the use of its AI-powered travel assistant, Myra, during the quarter. The assistant handled more than 90,000 conversations daily across multiple Indian languages and English, with over 55% of conversations originating from Tier II and Tier III cities.
Myra resolved more than 53% of post-booking queries related to flights and hotels during the quarter. Its capabilities include end-to-end trip planning, voice interactions and in-chat payments. The assistant also supported an average of more than 3,000 completed bookings per day.
According to the company, customers who engaged with Myra completed approximately 1.7 times as many bookings as those who did not use the assistant. Among customers from Tier II and Tier III cities, the corresponding figure was approximately 2.1 times.
Commenting on the results, Rajesh Magow, Group Chief Executive Officer, MakeMyTrip, said “We delivered strong growth despite a challenging travel environment, with Gross Bookings increasing 20.9% year on year in constant currency to USD 2.7 billion. Growth in hotels and ground transport underscored the resilience of our diversified portfolio and our ability to serve evolving customer needs. We are using AI to simplify travel planning and booking, supported by our extensive supply network, integrated distribution platform and trusted service. We continue to invest with discipline to capture India’s long-term travel opportunity and deliver sustainable, profitable growth.”
