Expedia TAAP launces back-office API and booking reference tools
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The new capabilities aim to help travel advisors and agencies streamline back-office operations, reduce manual work, and scale their businesses more effectively.
Expedia Travel Agent Affiliate Program (TAAP) has launched new capabilities that aim to help travel advisors and agencies streamline back-office operations, reduce manual work, and scale their businesses more effectively.
The back-office API and a new feature that lets advisors add their own internal reference codes to bookings, aims to help agencies to streamline operations like connecting booking data to their existing systems while improving tracking, reporting, and reconciliation of bookings and expected earnings.
The real-time data integration access and customisable booking identifiers enable agencies to move toward more automated, connected ways of working, freeing teams from manual reconciliation and fragmented processes, and allowing them to focus more on higher-value activities such as client relationships, strategic growth, and new revenue opportunities.
“Travel advisors are running increasingly sophisticated businesses, and their technology needs are evolving alongside that,” said Robin Lawther, Vice President of Expedia TAAP and Business Development. “These new capabilities are focused on helping agencies operate more efficiently at every step. By reducing manual work and improving visibility, we are enabling advisors to spend less time on administrative tasks and more time growing their business.”
The back-office API introduces real-time, push-based notifications for booking and expected earnings data, aim to enable the travel agencies and operations technology providers to embed Expedia TAAP directly into their operational and financial systems. Previously, agencies often worked across multiple tools and reporting processes, which required additional effort and time to reconcile bookings and track expected earnings. Now with the back-office API, booking and earnings updates are delivered automatically into their systems, providing a single feed to manage activity and keep itineraries up to date for faster communication with travellers.
With the introduction of new capabilities Expedia TAAP is redefining its role beyond a booking platform.
