Easy Trip Planners has announced integration on WhatsApp messenger to book flight tickets. The integration will allow customers to book flight tickets at competitive rates for their desired destination through WhatsApp itself.
This association with WhatsApp is significant for EaseMyTrip to further develop its market in India in online air ticket bookings.
The collaboration is expected to bring about convenience to the customers, as they don’t even have to visit any website/app to book flight tickets; they just have to send a message on WhatsApp. Moreover customer will keep receiving price drop/increase alert on their WhatsApp related to the flight they searched. The EaseMyTrip bot will also provide users with suggestive dates when they can get relatively lower prices for the flight-route they enquire for.
Prashant Pitti, Whole-time Director, EaseMyTrip said, “As a part of our customer-centric approach, we have collaborated with Whatsapp-for-Business to come up with a technology solution in the form of EaseMyTrip Bot. This is especially convenient for customers who are on the move and short on time to explore multiple platforms in search of lowest fares & best deals.”
