The scope of ground handling concession include the right and the duty to provide, Passenger, Baggage and Ramp handling services.
Bird Airport Services will commence to provide ground handling services to SriLankan Airlines’ aircraft
s and passengers from November 1st, 2023. The scope of ground handling concession include the right and the duty to provide, Passenger, Baggage and Ramp handling services. SriLankan Airlines is the largest operator of international passenger flights at Chennai International Airport and connects Indian passengers to the rest of the world through its well established international destinations.
“As we embark on this new venture, Bird Group’s commitment to excellence remains unwavering. The company has made substantial investments in equipment, employee training, and facilities to enhance safety, sustainability, and performance. This includes upskilling new employees, implementing a digitalized aircraft turn-around process to improve efficiency and safety, and investing in state-of-the-art electric Ground Service Equipment (GSE) equipped with IoT and advanced safety features. Bird Airport Services is excited to bring its expertise to Chennai Airport, and we are dedicated to delivering exceptional ground handling services to all airlines and passengers,” said a spokesperson, Bird Airport Services.
Bird Airport Services was awarded a long term ground handling concession by the Airports Authority of India (AAI) to develop and operate a state-of-the-art ground handling operation for both domestic and international airlines at Chennai International Airport in 2022 following a rigorous tendering process which focussed on benchmarks in industrial know-how, current international operations, best practises, reliability, safety procedures and quality standards.
Bird Group is hailed one of the pioneers in the aviation services, travel, hospitality and retail industries in India for over 52 years. Bird Group’s ground handling entities, the largest private ground handling network in India, provide aviation services across 21 airports, handling more than 4500 flights a month.