Three operated hotels by AM Hotel Kollection have been rated and awarded the TripAdvisor Traveler’s Choice Award 2021. These include designer hotel Anamiva, Goa, the 17th century Fort Tiracol Heritage Hotel, Goa and The Summer House, Pachmarhi, Madhya Pradesh.
Randhir Narayan, CEO, AM Hotel Kollection, said, “We are proud of what we have achieved in little over two years of launch of our wonderful hotels. We are humbled and full gratitude towards our guests and the owners of our hotels, who have appreciated our differentiated products & service ethos across the country.”
“We continuously strive for customer satisfaction and a zero-defect operation, these awards are recognition of the effort we have put in and will motivate us to stay on the right track,” added Sanchit Wahi, Head of Marketing & Communications.
AM Hotel Kollection is a hotel management & services company which manages and services hotels & restaurants in over 12 destinations in India and abroad.
Kanika Soni, Chief Commercial Officer, Tripadvisor, said, “Congratulations to all the winners of the 2021 Travelers’ Choice Awards. I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travelers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
TripAdvisor uses a proprietary algorithm to determine the Travelers’ Choice honourees. It takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period, as well as a business’s tenure and ranking on the Popularity Index on the site.
