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HomeNewsInternationalVFS Global launches Indonesia e-Visa on Arrival platform for 97 nationalities, including...

VFS Global launches Indonesia e-Visa on Arrival platform for 97 nationalities, including India

Travellers applying through this platform can now skip the immigration queue at all international airports and seaports including Bali and Jakarta.

VFS Global has launched its new user-friendly and efficient online platform to make Indonesia’s Electronic Visa on Arrival (e-VoA) application process seamless for travellers, promote inbound tourism, and enhance overall customer experience. The platform is in line with Indonesian government’s ongoing efforts to enhance its tourism infrastructure and services to welcome 14 million visitors in 2025.

VFS Global’s new e-VoA platform, is available for nationals of all the 97 countries eligible for e-VoA, including India.

Jiten Vyas, Chief Commercial Officer and Head of Business Development, VFS Global, said, “As a company, we are constantly working towards innovations which provide a seamless visa application submission experience to our customers. The launch of this innovative, secure, and user-friendly digital e-Visa on Arrival platform for Indonesia will undoubtedly streamline the visa application process, making it faster, easier, and more convenient. With Indonesia being a globally sought-after destination, we are honoured to assist visitors from 97 countries by facilitating their entry into this incredible country through this platform.”

VFS Global’s new e-VoA platform aims to ensure all the documents applicants submit are complete and error-free. It also offers OCR technology which will enable applicant details to be auto populated, thereby saving time and effort for applicants. The new platform will also provide group booking facility which could be beneficials for travel trade and conventions.

Travellers applying for Indonesia e-VoA via VFS Global will get a dedicated email and live support in seven languages – English, Mandarin, Japanese, Korean, Arabic, German, and French – to help them with their queries. VFS Global will add more language support in due course of time for key markets.

Additionally, VFS Global has established dedicated Indonesia tourism promotion kiosks at its offices in Dubai, Mumbai, and Shanghai, with plans to open another in Australia soon. Through its extensive network of offices, VFS Global aims to promote Indonesia in key markets such as India, China, Australia, Korea, Japan, and the Middle East.

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