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T3 News Network

T3 News Network

Hilton has announced a global, industry-leading cleanliness and customer service program specific to meetings and events. Hilton EventReady with CleanStay is the next phase of the company’s recently launched Hilton CleanStay and was shaped by extensive research and feedback.

“At Hilton, we’ve always believed in the power of in-person connections and take pride in the exceptional experiences our teams create in partnership with event professionals,” said Chris Nassetta, President and CEO, Hilton. “In today’s new normal, we know that people planning and attending events of any size are focused on their health and safety. Hilton EventReady delivers innovative solutions for the entire event experience – from flexibility in planning and physical distancing protocols to transparency in cleanliness policies and inspiring catering options.”

The key tenants of the Hilton EventReady with CleanStay program include:

  Cleanliness Protocols: The program expands on the elevated sanitation standards of the recently-announced Hilton CleanStay program, addressing every touch point of the meeting experience. This includes room seals for guest and meeting rooms, sanitizing stations in public areas and meeting spaces and an EventReady Room Checklist.

  Book-to-Billing Flexibility: Understanding the importance of flexibility, Hilton Teams will work hand-in-hand with customers to align on shared objectives, providing:

O Flexible pricing, space options and contract terms;

O  Responsive offers to meet the needs of customers, like simplified agreements for small meetings;

O  Hilton EventReady Playbook, which delivers expert guidance and curated resources for solutions, such as Hybrid Meetings that seamlessly combine on-site attendees with those in remote locations, Room Sets and Creative Networking.

  Safe and Socially Responsible Solutions: To responsibly host meetings and events, Hilton Team Members will partner with their clients to achieve the meeting’s objectives while addressing both health and environmental concerns.

This includes presenting creative physical distancing meeting sets and meal service, developing inspiring food & beverage menus and sharing environmental impact solutions measured by LightStay, Hilton’s award-winning corporate responsibility measurement platform.

Each meeting and event experience will be backed by Hilton hospitality provided by dedicated Team Members who aim to overdeliver on client expectations ranging from event professionals to attendees, from booking to billing.

“Meeting and events are a big part of the day to day operations in our hotels across Asia Pacific and we know event planners are even more mindful now about the minute aspects that impact the health and safety of the attendees. It is absolutely imperative that we are ready to meet the needs of our partners and clients when they choose to hold their events at our hotels and Hilton EventReady with CleanStay is our commitment to them that they are in safe hands with us, regardless of the size or scale of their meetings. We are ready to welcome them with the same level of hospitality Hilton has been known for over the past century: with an elevated experience that gives them peace of mind and confidence throughout the process,” said Alexandra Jaritz, Senior Vice President, Brand Management, Asia Pacific, Hilton.

Monaco has launched the Monaco Safe certification that is designed to offer customers and visitors to the Principality of Monaco the best possible welcome in shops, hotels, restaurants, convention centres and all other premises that  are open to the public, in accordance with the current health regulations to stop the spread of COVID-19.

The Monaco Safe certification is a way of demonstrating attractiveness that can be used by all stakeholders who drive the dynamic Monegasque economy and promote the Principality's image. It is also a strong unifier, open to all, based on a desire to help the economy recover safely. A shared stamp of approval guaranteed by the State. "It is an additional selling point available to the tourism and retail sectors: the Principality of Monaco is safe and attractive, and will continue to be so," said the Government.

With this certification, the Government is also seeking to highlight the efforts of business owners and their employees to ensure that they can offer their customers the best possible welcome.

The procedure for obtaining certification is voluntary and free of charge and conducted entirely online. The scheme is the result of close collaboration between the Department of Health Affairs, responsible for the checks carried out to confirm certification, and the Welcome Office, a dedicated point of contact for the private sector.

Union Minister of State(IC) for Tourism Prahlad Singh Patel virtually joined Chief Minister of Gujarat Vijay Rupani on the inauguration of project “Development of Pilgrimage Amenities at Somnath, Gujarat”  yesterday.

The project “Development of Pilgrimage Amenities at Somnath, Gujarat” sanctioned under the PRASHAD scheme in March 2017 has been successfully completed with the cost of Rs. 45.36 crores.  High-quality world-class facilities for parking, tourism amenities centre and Solid waste management have been developed under the project. 

Patel praised the State Government for the optimum use of the funds released by the Government of India for creating the facilities of international standards. Minister further, assured the State Government for every cooperation and support required from the Ministry of Tourism under tourism sector.

Sterling Holiday Resorts has announced its association with Apollo Clinics to reassure its promise of safe and hygienic holidays through its ‘Sterling Cares’ programme. The announcement of this association comes at the time when Sterling Holiday Resorts has re-opened its 13 resorts across Jaipur, Puri, Sariska, Mount Abu, Lonavala, Mussoorie, Thekkady, Rajakkad (Kerala) Wayanad, Karwar, Palakollu (Andhra Pradesh) and its Nature Trails resorts in Sajan and Durshet; with more to be opened soon.

Ramesh Ramanathan, CMD, Sterling Holiday Resorts said, “We spoke to a large section of our customers during the lockdown and were happy to note that a majority of them were eager to holiday at our resorts post lockdown. They mentioned during our survey that hygiene and safety will be their most important consideration when taking a holiday. The safety and well-being of our guests is paramount. I am very happy to announce that our Sterling Cares program is in association with Apollo Clinics – the most trusted brand in the healthcare sector.”

Dr. Ajay H. Gangoli, Director Medical Services, Apollo Health & Lifestyle, said, “The Apollo Group has the health and safety of patients and healthcare professionals as its top priority. With the on-going COVID-19 pandemic it has become even more imperative that we partner with entities to help create safe and secure environments. We are very happy with this association and we believe that customers of Sterling, will benefit favourably with this association.”

In addition to this Sterling Holidays has also introduced a one-of-its-kind Holiday Insurance, Tech innovations such as QR code menus and has designed a new set of games and holiday activities keeping the norms of social distancing, safety and hygiene in mind.

Other major resorts expected for scheduled reopening are Goa, Kodaikanal, Ooty, and Yelagiri, Darjeeling, Munnar, Nainital, Kufri, Yercaud, and Guruvayur, followed by Gangtok, Manali, Corbett, Dharamshala, Kanha, Anaikatti and Srinagar.

To support the economic recovery, while fostering a reassuring sense of health confidence, the Prince's Government has launched the Monaco Safe certification, which is designed to offer customers and visitors to the Principality of Monaco the best possible welcome in shops, hotels, restaurants, convention centres and all other premises that  are open to the public, in accordance with the current health regulations to stop the spread of COVID-19.

The Monaco Safe certification is a way of demonstrating attractiveness that can be used by all stakeholders who drive the dynamic Monegasque economy and promote the Principality's image. It is also a strong unifier, open to all, based on a desire to help the economy recover safely. A shared stamp of approval guaranteed by the State. “It is an additional selling point available to the tourism and retail sectors: the Principality of Monaco is safe and attractive, and will continue to be so,” said the Government.

With this certification, the Government is also seeking to highlight the efforts of business owners and their employees to ensure that they can offer their customers the best possible welcome.

The procedure for obtaining certification is voluntary and free of charge and conducted entirely online. An online service is now available to make it easier for candidates to submit applications and for them to be processed within a very short timeframe - the certification process is based on implementation of the health protocols currently in force for each sector, which are known to everyone:  https://teleservice.gouv.mc/monaco-safe

The scheme, which is operational from today, is the result of close collaboration between the Department of Health Affairs, responsible for the checks carried out to confirm certification, and the Welcome Office, a dedicated point of contact for the private sector.

Shops, hotels, restaurants, convention centres and all other premises that are open to the public which obtain certification can then include the official Monaco Safe logo in their own communications and will benefit from a high degree of visibility on the networks generally used by the State. In addition, the Tourist and Convention Authority and the Welcome Office will involve professional bodies and the Monaco Economic Board in publicising the Monaco Safe certification to as many people as possible, and far beyond our borders.

Yatra Online Private Limited, India’s leading online corporate travel platform servicing 850+ corporate and 20,000+ SME clients, has forged an alliance with upGrad Enterprise, the B2B arm of upGrad, India's largest online higher education company. With Yatra’s aim to diversify its portfolio beyond travel, this partnership shall enable its corporate clients to deliver advance learning and skill development for their employees.

From deployment-ready workforce within 6 months, to reducing employee attrition and aligning L&D plan with business growth strategy, upGrad Enterprise will work closely with Yatra’s corporate and SME clientele. The EdTech major will be providing deep skilling programs that align with the client's desired business outcomes to deliver impact at scale.

Commenting on the partnership, Dhruv Shringi, Co-founder and Chief Executive Officer, Yatra.com said, “In a tough economic climate, it is important to develop and reskill the workforce to overcome the challenges being presented. We are excited to join forces with upGrad to provide a platform to our clients who are looking to develop employees’ potential specific to their businesses or a sector. This unique partnership further paves our way to become an end to end business solution provider to our clients”.

"The unprecedented rate of technology advancement is disrupting companies and jobs everywhere. Across verticals, enterprises face barriers to this adoption due to skill-gap in their talent pool. Such barriers can be crippling, hampering business growth. Our strategic partnership with Yatra, which is absolutely first of its kind and creates a new milestone in the education industry, will be focused towards bridging this workforce skill-gap," said Mayank Kumar, Co-Founder & MD, upGrad.

On July 3, 2020, Brand USA, the destination marketing organization for the United States, organized a virtual celebration of American Independence Day for travel professionals and travel trade media across India.

The celebration consisted of traditional 4th of July activities, including a “Great American Cooking Challenge” and a special online screening of National Parks Adventure – Brand USA’s film about the landscapes and wilderness of America’s great parks. The guest of honor at the event was David Ranz, Consul General of the United States of America in Mumbai.

The event kicked-off with Sheema Vohra, MD of Brand USA in India, welcoming guests through her fond memories of celebrating the 4th of July during her time in the U.S.

In her address, Jackie Ennis, Vice President, Global Trade Development, Brand USA, emphasized the importance of the India market and said that with over 1.4 million visitor arrivals to the U.S. in 2018, India ranks amongst the top 10 overseas markets for Brand USA. “The great outdoors, unspoiled wonders, and immense natural beauty makes the United States a great place to explore. We really hope you will be truly inspired to visit us when the timing is right,” she added.

German leisure airline Condor is making significant enhancements to fuel optimization through the deployment of eWAS to more than 700 pilots and dispatchers. The signing with SITA’s aircraft domain of expertise – which includes the provision of eWAS Pilot and eWAS Dispatch applications – brings several major benefits for the popular holiday airline.

As severe weather events become more frequent and intense, eWAS Pilot delivers both forecasts and satellite-based observation data, enabling Condor’s crews to avoid the avoidable and create more economic, intelligent and flexible flight plans.

Through enhanced route optimization, Condor is further ensuring the safety and wellbeing of its passengers, pilots and crews, as well as addressing demands to lessen environmental impact, by reducing unnecessary fuel consumption and limiting turnaround times, achieving significant fuel- and cost-savings.

eWAS Dispatch, which has been developed in collaboration with dispatchers themselves, will improve workflow by providing the same, real-time, graphically optimized view and information as pilots, enhancing processes and collaboration across dispatch and cockpit teams.

Christian Schmitt, Managing Director Operations of Condor, says: “At Condor, our focus has always been delivering on the promise of quality to our passengers and ensuring the highest safety standards for customers, crews and pilots. As an existing SITA customer, its aircraft communications technology has enabled us to collaborate more efficiently. Taking this next step in our partnership enables us to further enhance our operations and increase fuel economy, reflecting our strong emphasis on ecological responsibility.”

Stephan Egli, Commercial VP Europe, Middle East & Africa, SITA FOR AIRCRAFT, comments: “The expectation for real-time data flow is growing rapidly, with a host of changing mandates and regulations to ensure that flying is safer and more sustainable than ever. Alongside this, we want to enable our airline customers to provide real passenger satisfaction and optimize costs wherever possible. We’re pleased to continue our work with Condor to transform its optimization plans into reality and help them achieve this.”

Czech Tourist Authority – CzechTourism India office has been organizing Czech E-Classrooms, wherein it trains the Indian Travel Trade on the various regions and experiences in the Czech Republic, emphasizing those beyond Prague.

CzechTourism India is making the best out of the current situation by educating and informing the travel trade about the various facets of the destination, which are still new to India market. This is being done via Czech E-Classrooms, which include the update on the destination’s covid situation, destination videos, presentation, questions and answers round, and ends with a short quiz. This online training platform also informs on the places with natural surroundings and are less crowded, as this is expected to be one of the priorities in the post-covid-era.

The Czech E-Classrooms not only help the tourism board to stay connected with the travel trade partners but on top is keeping them equipped with updated information about the Czech Republic for the time when the travel bans will be lifted and agents can promote the delightful and scenic country to the discerning Indian travellers.

CzechTourism is also set to roll out an E-Learning module for travel trade partners in India. Through completing and passing the e-module successfully, agents in India can be certified as the Czech Republic Specialist.

The Leela Palaces, Hotels and Resorts has appointed Amandeep Sarna as Vice President Information Technology. Amandeep brings with him over two decades of extensive experience in Information Systems & Technology.

His last assignment was with Kerzner International – Dubai, where he was leading the technology function in the capacity of Vice President – Global, Application Development. Prior to this he has worked with many international brands including Marriott International, Starwood Hotels and Resorts, Interstate Hotels and Onyx Hospitality.

 

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