This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
The Magazine On The Business Of Travel. Like It?
India is fighting a severe battle against the Corona Virus and in this crisis period supply of medical essentials like Vaccines and other medical essentials is of utmost importance. Jammu Airport has also been playing an active role by facilitating seamless transportation of medical essentials.
Frontline Warriors of Jammu Airport facilitated over more than 16 lakhs doses of Covishield and Covaxin and handed over to the representatives of State Immunization Department, UT of Jammu and Kashmir. The airport has been effectively ensuring a safe and secure journey experience to the passengers. Well sanitized airport and passengers and workplace for employees is maintained through various measures taken by the airport as per the Standard Operating Measures of Ministry of Health & Family Welfare (MoHFW) . Apart from this, all facilities are being extended to Health Department for Covid-19 testing of all arriving passengers.
Jammu Airport in coordination with District Administration has also organised vaccination camp at G. B. Pant Hospital, Jammu Cantt. Satwati for employees of AAI and stakeholders of airport as a priority group under National Health Mission of Government of J&K. Under this, more than 489 persons have been vaccinated in first phase. Further in the second phase of vaccination drive shall be extended to rest of the employees and their dependent family members. Around 300 workers of airport security staff (CISF) have already been vaccinated.
To create awareness on COVID-19 appropriate behaviour among passengers, display of instructions through FIDS, Banners, posters and announcement of information through Public Address System are being made regularly at the Jammu Airport.
In the cabinet meeting held in the Secretariat on Wednesday, a proposal for various development work was approved for Kedarnath Development. Nearly eight-building under GMVN ownership will be demolished for hospital, guest houses police station and other construction in the premises.
Adding further to this, Tourism Secretary Dilip Jawalkar said, "An open museum of ancient idols will be built in Shri Kedarnath Dham the work of which will be completed under the guidance of the Department of Culture, Government of India. Also, keeping in mind the safety of the pilgrims, the confluence of the Saraswati and Mandakini rivers will be reconstructed. Apart from this a well-equipped hospital will be built to give better facilities to the devotees."
"For disposal of debris in Dham, the Public Works Department (PWD) has been entrusted with the responsibility for executing an agency, which will complete the work at a cost of about Rs 33.25 lakh. The GMVN and administrative buildings built in Kedarnath Dham are currently in working condition. Out of which 4 buildings have 5 rooms in each building with a total of 20 rooms which are being used by the district administration for official work. All these buildings will be demolished at a cost of about Rs 77.00 lakh and construction work of other buildings will be done in the Dham at a cost of about Rs 5462 lakh." He added.
Jawalkar said that the development work being done in Kedarnath Dham will make a significant contribution for promoting tourism in the state.
The pandemic has reached alarming proportions, and SITA in India has been impacted. We have recorded 78 COVID-19 cases among our employees this year, and sadly one of our colleagues based in Lucknow recently passed away because of the disease. Despite air traffic being down 67% YoY in India according to SITA data, 50 percent of our employees continue to work onsite with customers to keep operations running at airports and borders across the country.
Our team in India and around the world have come together to take action. Last June, SITA donated 30 million INR (approx. US$ 408K) to the Prime Minister’s Citizen Assistance and Relief in Emergency Situations Fund (PM CARES Fund) for COVID-19 support in India. Beyond this donation, SITA’s priority is to support our people, our customers, and the greater community facing this devastating second wave.
On April 26, as it was becoming apparent that COVID-19 cases in India were surging, SITA formed a crisis management team to monitor the situation in India closely. The team identified urgent areas of support to guide efforts on the ground. Sponsoring vaccinations for employees and their families and partnering with our airport clients to vaccinate our frontline workers became the number one priority.
In addition to vaccine distribution, the team underlined a need for accurate information on the latest bed availability and how to access resources.
With the help of Lalit Tiwari and Siddharth Chaturvedi, our HR country managers in India, we launched SITA CARES, a 24/7 volunteer helpline to assist employees with arranging those medical needs out of our largest offices in Delhi and Mumbai. “The number of cases was outpacing India’s healthcare infrastructure, and a lot of our employees and their families were struggling to find hospital beds, oxygen, medicine — everything was running short,” explains Siddharth. “Lalit and I started this off as a two-man team, aiding on a case by case basis. Even if a request came in at midnight, we would start making calls to figure out solutions.”
Luckily, help was at hand as colleagues rallied to offer their free time to volunteer for the service. Before long, around 15 SITA employees were volunteering around the clock on the helpline.
That help was desperately needed. “At the height of the crisis we were taking between 50 and 60 requests for support each day,” added Siddharth, emphasizing the importance of the helpline.
Now that the daily requests have dropped, one of the volunteers, Atul Dubey, can reflect on what this helpline achieved. “In a country with a huge population where information on available medical supplies often came with a short shelf-life, the volunteers provided real-time information to help employees and their families arrange urgent medical needs.”
With the surge of recent COVID-19 cases eclipsing the totals seen in India in the whole of 2020, doctors and hospitals have been stretched to a breaking point. Telemedicine has become one of the essential services in strengthening the response to the virus. As the second wave took hold, the team quickly selected and onboarded a vendor to provide free and unlimited doctor consultations for employees and dependents for one year.
The Leela Bhartiya City Bengaluru has put in place a new team to run the operation of the hotel. Located in the sprawling 125-acres of SEZ in Bhartiya City and slated to open its doors soon, the hotel is a part of the mixed-use complex comprising of hotel, luxury residences, convention centre, dining experiences, retail spaces, entertainment, office, and commercial spaces, it will serve as a one stop for business, dining, conferencing, and recreation.
Speaking on the recent appointments, Reuben Kataria, General Manager, The Leela Bhartiya City Bengaluru said, “Driven by the ethos of offering our guests a global experience with a touch of true Indian luxury and warm hospitality, I am elated to introduce our senior management team. Being the second footprint of The Leela hotels in the city, there are synergies being built with our experienced work force over-looking both the hotels. Our team members bring on-board global experience and expertise.”
The new appointees include Rohit Pandey, Executive Assistant Manager - Food & Beverage. Rohit has honed his skills in pre-opening of luxury hotels during his extensive 20-year experience. While his journey started with the Oberoi and Taj group of hotels, he has also held prime positions at One & Only Reethi Rah Maldives, Anantara Resort Maldives, and The Centara Grand Beach Resort in Thailand, to name a few.
Anmol Pancholy, Director of Sales & Marketing brings on-board a rich experience of working with a diverse portfolio of hotels under brands like Taj and Accor group of hotels. His last stint was with Novotel - Hyderabad International Convention Centre.
Jatinder Pal Singh who is a quintessential culinary expert has been appointed as the Executive Chef. Chef JP as he is better known, is renowned not just for curating dishes and menus but for creating memorable culinary experiences. He has worked with brands like Taj Residency Ernakulum, Sheraton Grand - Bangalore and many others.
Aravind M has been appointed as the Chief Engineer at The Leela Bhartiya City Bengaluru and is the home-grown talent from The Leela Palace Bengaluru.
Smita Rathod, appointed as the Executive Housekeeper comes with a vast experience of 30 years and has been the recipient of numerous accolades. Her expertise has been built by working with brands such as Accor-Pullman Delhi, Renaissance Mumbai Convention Centre Hotel, The Oberoi Towers Mumbai to name a few.
Manvi Chopra, appointed as the Public Relations & Marketing Communications Manager, ventured into hospitality industry with her last stint as the PR manager for Taj Coromandel, Chennai.
PM Sriraj, a veteran known in the hospitality industry, takes over the role of Cluster Director of Human Resources for the The Leela hotels in Bengaluru.
Subrat Sinha, Cluster Director of Finance comes with 16 years of wide hospitality experience working with Oberoi and Hilton group of hotels. Subrat has been with The Leela Palace Bengaluru for over 5 years and will continue to over-look the financial efficiencies for both the hotels.
Vishvesh Madhavan, the newly appointed Cluster Director of Revenue Management has mastered building methodologies to lead market share and capitalization with his 10 years of experience in BFSI and hospitality industry.
Ravi Shankar, the Cluster IT Manager, has been with different industries in various geographies and now shall be looking after both hotels in Bengaluru.
Rajesh Kumar, appointed as the Cluster Chief Security Officer has an eminent experience of 25 years. After serving the Indian Navy for 15 years as a Marine Commando, Rajesh transitioned to the hospitality industry and has been ensuring compliance at The Leela Palace Bengaluru since last 5 years.
Amit Bhattacharjee, Cluster Procurement Manager, comes with a vast experience in task force assignments to open new hotels across the country.
‘Welcomhotel’, one of India’s fastest growing hospitality brands from the ITC Hotels group has launched its second property in Himachal Pradesh —Welcomhotel Tavleen Chail — with 65 well-appointed guest rooms, including 18 cottages and a luxury suite. This launch follows the inauguration of Welcomhotel Shimla about six months ago. With the addition of the premier mountain resort at Chail, the Welcomhotel brand currently boasts a portfolio of around 19 properties across India.
Welcomhotel Tavleen Chail offers a wholesome yet contemporary culinary experience. The WelcomCafe Monal, (named after the Himalayan `Monal’ bird) serves best of both global fare and regional Himachali cuisine. The traditional Welcomsthalika serves an assortment of authentic regional dishes on a platter. The ingredients are seasonal and locally sourced, supporting the farming community of the neighbourhood. The Swizzle bar overlooking the pine trees serves signature cocktails and an international wine menu for those idle evenings by the bar.
With a strong and steady rise in domestic tourism, this new addition of an unexplored destination will have a lot to offer the discerning traveler.
The former summer capital of the princely state of Patiala, Chail is a quaint hill station cocooned in a beautiful nook, 37 kilometers from Shimla in the snow-capped Shivalik region of Himachal Pradesh.
Located in close proximity to the hotel is the Chail Cricket Ground which is the highest cricket ground in the world. Other nearby attractions include the Chail Wildlife Sanctuary, Chail Bazaar, Sadhupul Lake, Kali Ka Tibba and Himalayan Nature Park.
Speaking on the launch, Nakul Anand, Executive Director – ITC, said, “With the Indian tropical summer approaching, we believe it is the perfect time to launch another Welcomhotel outpost in Himachal Pradesh. For those who love to take the road less travelled, Chail makes for the perfect destination. With the new “work from anywhere” and the “workation” concept gaining popularity, Welcomhotel Tavleen Chail is the perfect bleisure destination for work and pleasure. The heightened WeAssure hygiene and safety measures ensure travelers peace of mind as they enjoy the destination. Collaborating with like-minded partners who bring unique hospitality experiences has further strengthened ITC Hotels footprint across the length and breadth of the country.”
Welcomhotel Tavleen Chail resort’s outdoor and indoor space is ideal for events, weddings and celebrations. Guests who prefer to lounge around the property can head to the cozy in-house library, laze at the temperature-controlled pool or join guided Yoga sessions and even on-site trails like the Oak Trail and Pine Trail. Kids have their own little haven in Ollie’s Corner that has a host of outdoor/indoor play areas specifically designed to keep them creatively engaged and entertained. Guests who love the outdoors can go paragliding, off-roading and snow driving (in-season). Families can picnic at woods and meadows around the hotel or by the stream a short drive away.
Wellness and holistic rejuvenation has always been ingrained in Welcomhotel’s signature hospitality. Guests looking at a de-stressing and rejuvenating experience, can unwind at the K by Kaya Kalp -- a spa based on time-honored Indian wellness principles that offers the perfect, relaxing break from the city’s mundane hustles.
Vietjet has confirmed that it is trialing the IATA Travel Pass, a mobile app to manage digital health credentials and ensure those credentials are authentic. IATA has been working closely with Vietjet and the relevant Vietnamese authorities to ensure the product can support and facilitate safe international travel.
Dinh Viet Phuong, Managing Director, Vietjet said, “Vietjet strongly believes that with IATA Travel Pass, our passengers will get the best experience on their upcoming travels.”
Before making a flight, passengers download the IATA Travel Pass application, fill in the information, and take a COVID19 test at designated facilities. They will receive an “OK to Travel” if their travel health credentials meet the destination’s requirements.
The IATA Travel Pass will help passengers manage their travel health credentials according to the prevailing government requirements for COVID19 tests or vaccination.
The app consists of four modules – a global registry of health requirements, an international registry of testing centers, a lab app to securely share test and vaccination certificates with passengers, and a contactless travel app that enables passengers to create a digital passport and manage their travel documentation digitally.
Travelers remain in control of their data at all times as the IATA Travel pass does not store any data centrally.
Nick Careen, Senior Vice President Airport, Passenger, Cargo, Security, IATA, said, “We look forward to working with Vietjet to trial IATA Travel Pass and demonstrate that digital health apps can securely, conveniently, and efficiently help manage passenger travel health credentials. This is a positive step forward towards restarting international aviation.”
Travel and hospitality tech players such as Airbnb, EaseMyTrip, OYO and Yatra have come together to form an industry association - Confederation of Hospitality, Technology and Tourism Industry (CHATT).
CHATT aims to promote domestic tourism, lead the digital transformation of tourism related business and operating models, proactively engage via advocacy programmes to be a thought leader, impart educational training and beneficial programs to all industry segments. Every member will be able to access all CHATT resources and benefits, including participation in year-round programs, signature business events, access to the travel-tech ecosystem, including the experts and regional leads among others.
The association comprises start-up founders and business leaders such as Amanpreet Bajaj, General Manager, Airbnb - India, Southeast Asia, Hong Kong and Taiwan, Nishant Pitti, Co- Founder & CEO - EaseMyTrip.com; Rohit Kapoor, CEO - OYO India & Southeast Asia, and Dhruv Shringi, Co-Founder and CEO - Yatra.com.
In a virtual digital launch event hosted by CHATT, Prahlad Singh Patel, Union Minister for Tourism and Culture (IC), Government of India, attended as the Chief Guest. He lauded the efforts of the new-age technology, travel and hospitality companies who have come together to promote the interest of the smallest and often under-represented operators and work together with the government on various fronts in this space.
While launching CHATT, Patel said, “CHATT’s formation is a landmark decision to boost India’s robust domestic tourism market and support small hotel partners, homeowners, agents to expand their offerings catering to the needs of tourists. The Tourism Ministry is continuously making efforts to make the data available of hotels, homestays on the unified portal - NIDHI to benefit tourists and CHATT will play a crucial role in it. Vaccination is going to drive the tourism sector's revival and we are working on a uniform policy and setting up protocols for travellers getting vaccinated against COVID-19.
“The consolidated efforts by CHATT will be highly beneficial for SME, MSMEs hotel, homeowners, partners and I welcome them to join the various government committees to represent the unified voice of the industry.”
Arvind Singh, Secretary Tourism - Government of India said, “It’s a privilege to be present here at CHATT’s launch in the presence of the Honourable Minister. The founding members - Airbnb, EaseMyTrip, OYO and Yatra have worked tirelessly to revolutionize and bring change in the tourism industry by integrating technology, reaching out to small, medium entrepreneurs and addressing the gaps. The efforts of CHATT are highly inclusive and once the impact of second wave subsides - a group like CHATT will present greater economic impact. Technology is at the forefront of many initiatives at the Ministry of Tourism and we look forward to closely working with CHATT to strengthen the sector.”
Commenting on the development, Founding Members of CHATT said, “The work of CHATT is going to be important for promoting the interests of the small enterprises in the industry, by leveraging digital initiatives, and ongoing dialogue with the government - a role that has become all the more crucial in light of the COVID-19 pandemic. Our aim is to lead these efforts and fill in the missing pieces of technology, innovation in the tourism and hospitality industry. Throughout the pandemic, CHATT founding members - Airbnb, EaseMyTrip, OYO and Yatra have supported the Government's vision to revive the economy. With this foundation, we aim to safeguard the interests of small hotel, home and travel partners and become their voice.”
Uzbeksitan Airways has announced the appointment of Aeroprime as its PSA (Passenger Sales Agent) for India. The career seeks seeks to reinforce the brand awareness of the airline, as well as provide a proactive on-the-ground engagement with customers and clients within the key strategic market of India.
With this, Aeroprime is responsible for the airlines’ sales, reservations, customer service and ticketing.
Abhishek Goyal, Executive Director, Aeroprime stated: “We are honoured to be working with Uzbekistan Airways in India. Our appointment is a perfect reflection of Aeroprime’s specialised offering of localised expertise and networks, which gels perfectly with the airlines’ philosophy and vision. The airline will be supported by international best practices of Aeroprime, to expand their market share and sales in India.”
ITC Hotels has launched an innovative and mindfully curated Feel-Good Menu focussed on responsible sourcing and rich in goodness on the World Environment Day.
Designed to highlight Vocal for Local initiative, it offers flavourful recipes that have been caringly selected, mindfully prepared, it further enhances ITC Hotels Responsible Luxury philosophy and pledges to strengthen local produce and “Made In India” artisanal products. Feel Good supports local farmers, and producers, reduces environmental impact and helps minimize carbon footprint.
The new Feel-Good Menu available on Gourmet Couch is a natural progression for ITC Hotels that abide by its decade strong philosophy of ‘Responsible Luxury’. ITC Hotels have pioneered several cuisine experiences in the industry. The commitment to local and seasonal ingredients has continued for decades and found more relevance in the circumstances today.
Manisha Bhasin, Corporate Executive Chef, ITC Hotels said, “The Feel Good Menu focusses on authenticity, responsible sourcing, health ingredients and craftsmanship. The dishes are made with forgotten grains and super foods using age old cooking methods in keeping with ITC Hotels ethos of Responsible Luxury. The Feel Good menu offers A la Carte Options as well as Combo meals”
The Seychelles Tourism Board (STB) launched its partnership with the Global Impact Network on Friday, June 4, 2021, coinciding with the destination’s activities for the World Environment Day, celebrated on June 5.
The partnership allows Seychelles to become, officially, the first destination to create its online community page on the Global Impact Network platform.
Global Impact Network is an app that allows individuals and organisations to take action anywhere and for any ecologically oriented cause. Seychelles, the Indian Ocean sustainable champion, joins the platform to entice its visitors to have a profound experience while on holiday in the destination and to be personally transformed by the end of their trip.
The digital platform will allow users to track, measure and showcase sustainable actions through fun and achievable challenges about real-world issues.
The event was kicked off by a tree-planting ceremony at the Maison Quéau de Quinssy gardens by the Minister for Foreign Affairs and Tourism, Sylvestre Radegonde, in the presence of Principal Secretary for Foreign Affairs, Ambassador Vivianne Fock Tave and Principal Secretary for Tourism Anne Lafortune.
The tree planting ceremony was followed by presentations made by the STB Chief Executive Sherin Francis and the CEO of Global Impact Network, Tatianna Sharpe.
In her presentation, Francis stressed the destination’s objective to encourage responsible tourism and inspire visitors to take sustainable actions, share their stories and track global progress towards achieving the United Nations' Sustainable Development Goals (SDGs) set in 2015.
Keeping its ecological focus, the Seychelles community has adopted 4 badges - these include the advocate badge, beach clean-up badge, tree planter badge - only available in Seychelles - and finally the local produce badge.
Speaking at the launch, Francis reiterated that the mission of the STB remains to keep the destination visible, highlighting that this platform aligns well with the efforts of the country towards sustainable tourism.
“As a proud environmentally conscious destination, this initiative is an opportunity for us to encourage our visitors to engage in activities which promote sustainable development. We want them to make an impact and we aim to make our visitors become Seychelles ambassadors when they return to their home, telling the world how our small nation is helping the fight against the global environmental crisis the world is facing, each one of us individually, one at a time,” said Mrs. Francis.
On her part, Sharpe, stated that growing up in Zimbabwe, gave her exposure to poverty and social injustice at a young age, which fuelled her desire to make a positive impact in her community and in the world.
“Global Impact is the world’s first social impact network tracks, measures and showcases positive impact for sustainable development. A tool that empowers, citizens, organisations and governments to change the world. Before I went to study at Stanford University, I was here in Seychelles when I came up with the idea for global impact. It is beautiful to see the full circle- come back and launch- here in Seychelles. I think Seychelles is taking a step in the right direction,” said Sharpe.
Sign up for the T3 Newsletter