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Travelport unveiled its product roadmap to extend its content offering to airline customers using the International Air Transport Association (IATA) New Distribution Capability (NDC) standard. This will enable travel agency customers to access such content via Travelport’s platform. In December 2017 Travelport was the first,…
Goomo, one of India’s leading Omni-channel travel tech companies has acquired WagonBee, one of India’s largest B2B vehicle rental marketplaces. WagonBee is a B2B car rental marketplace for travel agents and suppliers, enabling them to rent a vehicle of their choice from over 5,000 registered…
Lufthansa InTouch, responsible for managing customer service across the Lufthansa Group, has again selected SITA to manage its service center communication network and key infrastructure elements, ensuring that more than 11-million customers are connected to service agents every year. SITA will continue to manage and…
Sabre Corporation has announced a new global distribution partnership with Eastar Jet, in line with the airline’s vision to go beyond Asia and popularise air travel by creating a reasonable cost air travel solution for Asia Pacific passengers. Effective first quarter 2018, Eastar Jet will…
Yatra.com, one of India’s leading online travel portals, has launched a self-booking platform for Small & Medium Enterprises to provide its corporate customers with comprehensive and convenient travel solutions. This online platform includes a range of enhanced features which will empower the SMEs to automate…
GuestHouser, one of India’s largest and fastest growing network of holiday homes, has announced a partnership with Booking.com. Through the partnership, a selection of GuestHouser’s wide array of 135,000 holiday homes across 2,200 destinations in India will become available on Booking.com, enabling customers to access…
Aeroflot has become the first airline in Russia to provide real-time location information for all the baggage it handles, choosing SITA, the global IT provider, to deliver an end-to-end baggage tracking solution using its BagJourney system. BagJourney allows Aeroflot to accurately track passengers’ bags at…
MakeMyTrip, has announced the launch of its new product ‘Made for You Holidays’ for the booming domestic travel sector in India. Launched alongside Christmas holiday season these 150 Holiday Experiences offer a range of handpicked escapades for discerning travellers. The domestic travel packages are specially…
Travelport has made its online PCI DSS (Payment Card Industry Data Security Standard) certification referral program, supported by SecurityMetrics, available to all International Air Transport Association (IATA) agencies, on request from the association. The innovative online Wizard Tool was initially launched by the company last…
Malaysia Airlines will adopt Amadeus Customer Experience Management. The technology will be fully integrated with the Amadeus Altéa Passenger Service System, which Malaysia Airlines migrated to in mid-2017. Amadeus Customer Experience Management is a cutting edge solution that will help Malaysia Airlines intimately understand its…
Sabre Corporation has announced an expanded three-year partnership with Far Eastern Air Transport, opening a wider variety of travel options within Taiwan and internationally. Established in 1957, Far Eastern Air Transport operates services from Taiwan to Southeast Asia, South Korea and Palau. The company is…
Travel tech startup Goomo has entered into a partnership with multi-brand loyalty program Payback as the online travel partner. Both companies have a customer first approach and this strategic tie-up strengthens it even further. Under this partnership, Payback’s 100 million members will be able to…
In a bid to ensure hassle-free communication and booking experience for its guests, OYO, one of India’s largest hospitality companies, has started testing WhatsApp enterprise solution. Travellers booking an OYO will now have the choice to receive their booking confirmations along with cancellation and navigation…
Thomas Cook (India) has seen a significant shift of its corporate travel to an online environment, with 30% of its overall business currently being contributed by its online self-booking tool, ‘Click2Book’. The company’s internal customer research had revealed definitive trends of corporate migration to online…
In the hospitality sector, Wi-Fi for guests is no longer a luxury but a necessity. When choosing holiday destinations, more travellers are making Wi-Fi a part of the decision-making process. Equally important beyond having guest Wi-Fi, is ensuring the reliability of that connection. According to…

 

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