The Bengaluru Global Capability Center (GCC) of Sabre Corporation is celebrating its fifteenth year of operations as a strategic hub for the company. The center, the youngest among the global peer GCCs has about 1,700 product, engineering and customer experience professionals who collaborate and create technology solutions for the airline travel and hospitality industries.
In India, Sabre launched its operations in 2005 to manage the growing APAC market and key projects in partnership with counterparts from other centers. Over the years, the center expanded its technology expertise as a peer capability center focusing on innovation and continues to remain among attractive places to work.
With COVID-19 impacting the global travel industry and economy, the center leveraged its rapid innovation practices to support its customers alongside peer centers and partners. Sabre deployed solutions to enable travel after the initial global lockdown and the cross-functional team at the Bengaluru GCC led initiatives that helped customers manage through the crisis.
“The Bengaluru GCC is an integral part of Sabre’s global organization. The center’s creativity and talent help us go-to-market with solutions that are timely and relevant for our customers. Over the years, the center has helped innovate and shape how we deliver the best experience for our customers, and the traveler. By investing in the multifaceted team in Bengaluru, we are investing in the future of Sabre ,” said Sean Menke, President and CEO of Sabre Corporation.
Sabre continues to build and accelerate innovation as we progress towards our vision to create a new marketplace for personalized travel by 2025. It forged a 10-year strategic partnership with Google in January 2020, and together we created an innovation framework to define the future of travel.
“The Sabre’s Bengaluru GCC continues to play a pivotal role in reimagining the future of travel through innovative solutions for our Travel Solutions and Hospitality Solutions businesses. Our talented team continually seeks challenges to co-create creative approaches using best-in-class technologies such as artificial intelligence, dynamic, data-driven solutions, machine learning, cloud computing and RPA to serve our customers’ needs. I have always wanted to work in an organization that continually innovates and leads the industry. I have been at Sabre for a year and am excited about our future,” said Jaya Kumar K, VP and Managing Director of Sabre Bengaluru GCC.