With the International Air Transport Association (IATA) expecting 7.2 billion passengers to travel in 2035—a near doubling of the 3.8 billion air travelers in 2016—passenger volumes show no sign of slowing down. CrowdVision, Amadeus Ventures’ latest investment, is helping airports manage the growth, so travelers can benefit from faster check-ins and shorter security lines.
CrowdVision is an early stage company that uses computer vision software and artificial intelligence to help airports monitor the flow of passengers in real time to minimize queues and more efficiently manage resources. The software is designed to comply fully with data privacy and security legislation. CrowdVision data improves plans and can help airports react decisively to keep travelers’ moving and make their experience more enjoyable.
“Together with CrowdVision, we will be able to help airports to better anticipate and respond to traveler flows for better real-time, planning and investment decisions. We’re committed to helping airports improve their operations and performance, because when airports run smoothly, everyone benefits: airports can get more value out of their retail areas, more flights can take off on time, and travelers enjoy better journeys,” says Suzanna Chiu, The Head of Ventures at Amadeus.
“CrowdVision complements the existing Amadeus Airport IT portfolio to deliver additional insights and benefits to customers. Working with Amadeus will give us access to a huge network of airports and travel partners around the world. We’re looking forward to helping more airports operate more efficiently so we can all get to where we’re going without the stress of crowds,” says Fiona Strens, CrowdVision’s Chief Executive Officer.