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Singapore Airlines to Implement Sabre’s Crew Management System

Singapore Airlines is to implement Sabre’s new real-time, crew management technology package AirCentre Crew Manager to support more efficient scheduling, training and decision-making capabilities.

Once implemented, Singapore Airlines, SilkAir and Singapore Airlines Cargo will be able to manage and track all crew operations from a single, integrated and real-time web platform, eliminating the work of multiple systems.

Using Sabre’s technology, SIA can plan, schedule, track and manage disruptions to rosters, and impact to crew accommodation. This enables more responsive decision-making and improved productivity and efficiency, including quicker staffing solutions to alleviate flight delays. It will also improve the airlines’ planning capabilities to help meet training and qualification requirements, as mandated by regulatory authorities.

Dana Jones, senior vice president, Sabre Airline Solutions said, “Airlines are evolving the way they manage critical operations and need sophisticated systems that can manage multiple tasks in real-time. This can make a big difference in fast-changing environments where incidents like disruptions or schedule changes require crew to act decisively and efficiently. We designed Crew Manager with crew in mind so it’s easy-to-use, customisable and comes with web and mobile capabilities in line with today’s needs.”


Built around streamlined workflows to make crew management easy and efficient, Crew Manager has an intuitive user interface and includes customizable rules for greater airline control and flexibility. The Crew Manager crew portal and services-based architecture also offer web and mobile browser connectivity for crew members with self-service tools for interactive roster management.

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