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Kesari tours undergoes major overhaul

Kesari Tours recently witnessed a reshuffle of its top management and is now planning to add more feathers to its cap by setting up a travel and tourism academy and offices in five international locations, as well as adding new products and enhancing services. Shailesh Patil, who has recently taken charge as Managing Director, revealed the company’s future plans and explained the way forward at the company’s 29th Foundation Day celebrations.

“We have worked out a lucrative and effective strategy for the company and we feel that the time is right to grow our current portfolio. I believe that, moving forward, technology and Human Resource development will play an important role in the development of the company,” he said. A book written by Kesari Patil, Founder of Kesari Tours, ‘A Journey Called Life,’ narrating his life experiences was released at the Foundation Day function.

Elaborating on the new management structure Shailesh Patil explained that Kesari Patil and his wife, Sunita Patil continue as Chairman and Vice President respectively, while Zelum Chaubal has been appointed as Joint Managing Director and Sangita Patil as Director. Himanshu Patil is still on the Board of Directors of Kesari Tours. “Veena has moved on to fulfill her vision and another quality company will only be beneficial for travellers,” he stated.

Commenting on their new venture - Kesari Travel & Tourism Academy, he stated that the course will comprise four months of theory and six months of practical training. “The classes will be held at new office and the course fee will be around Rs 25,000-30,000. Students will be paid a stipend during their practical training. We plan to carry out two batches in a year and lectures will be by experts and professionals from the industry.” The first batch of 40 students has commenced the course.

Kesari Tours will focus on innovative, quicker, faster and better services this year. “We will move on from discounts and schemes and will purely concentrate on providing quality holidays to our clients. Moving forward, we are investing heavily on staff training. We will soon roll out an online payment system and also release a documentary on the company website on visa procedures. The documentary will help them understand the procedure while applying for a visa with the consulate,” said Shailesh Patil.

In order to offer personalised service, the company is launching new products and services. Elaborating further, Shailesh Patil said, “The first phase of ‘Kesari Home Service’ will be launched in Mumbai shortly. The service will guarantee that once the Kesari call centre receives a query from the customer, information regarding the same will be delivered to them. We will train around 50 employees for this project.”

He further informed that the company plans to launch Kesari VIP Tours soon and also expand its footprint in international destinations by setting up offices in Singapore, Thailand, Dubai, Nepal and China.

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