Flight Shop, part of the Australia- headquartered travel company Flight Centre, initiated executing its expansion plans of a 36-store presence from the current 12 stores across India, with the launch of their first flagship interactive travel store in M Block market, GK in Delhi. The new store in Delhi is focused towards providing a unique interface for diverse travel needs.
Talking about the aspects of the new store, Vicki Parris, National Brand Leader, India, Flight Shop said “Our new Flight Shop stores are less process oriented and more conversation focused. The stores are a departure from the traditional Brick and Mortar set-up of a bank of desks with consultants behind them, to a relaxing experience in a premium lounge space where clients can help themselves to brochures, browse new and innovative itineraries on large format screens, design detailed itineraries, and discover unique holiday experiences with a dedicated personal travel expert.”
In an evolving travel space where the Indian traveller is looking for a differentiated experience, the Flight Shop stores help travellers craft a memorable vacation that is uniquely theirs. With an exhaustive web of over 1000 airline and hospitality partners, as well as travel-facilitators at every-step, Flight Shop offers end-to-end travel assistance mapped to varied budgets and aspirations.
Talking about Flight Shop’s business focus for India, Rakshit Desai, Managing Director India, FCm Travel Solutions and Flight Shop said “The leisure travel sector in India is growing at a rate of over 15% every year. The globe-trotting Indian, through his travel experiences and greater access to multiple sources of information, is on the look-out for nuanced travel offerings. Our customers now actively seek experience enhancing attributes to their holiday. We see a huge potential for the Flight Shop retail business to grow from its current 12-store presence across three cities in India to 36 stores, spread across 10 cities, over the next three years.”
