The Pacific Asia Travel Association (PATA) is collaborating with the Asian Development Bank (ADB) to expand its Crisis Resource Center (CRC) to provide further aid in the rapid, robust and responsible renewal of the Asia Pacific travel and tourism industry.
“Timely, accurate, and useful information is the need of the moment for our members as they manage their recovery from COVID-19,” said Trevor Weltman, PATA Chief of Staff. “The generous support we received from ADB has allowed us to invest in bringing these essential tools to our region at this critical time. As 65% of PATA members polled had no crisis plans pre-COVID, the CRC will be a permanent offer from PATA going forward to continue meeting their evolving needs for crisis preparedness, management and recovery from this crisis, and beyond.”
The PATA Crisis Resource Center and Tourism Recover Monitor was launched in April 2020, to provide reliable and up-to-date policy statements, authoritative information, and tourism indicators from around the globe. The new CRC will officially be launched on Tuesday, July 14, 2020.
The ultimate vision of the CRC is to lead, coordinate and sustain a comprehensive world-class digital resource for crisis response, management, and recovery for the Asia Pacific Travel Industry. In the immediate term, PATA believe Asia Pacific will be the leading force of tourism’s global recovery from COVID-19, as both an inbound destination as well as a robust source market.
“The tourism industry accounts for a substantial amount of private sector employment and investment in the Asia Pacific, especially within the Greater Mekong Subregion. The COVID-19 pandemic has exposed the industry’s vulnerability to crisis. Through the Crisis Resource Center, PATA is building much-needed infrastructure to make the Asia Pacific tourism sector more resilient,” said Dominic Mellor, ADB Senior Investment Specialist and head of the Mekong Business Initiative, which supported the CRC through technical assistance.
As part of the expansion, the Association has formed a CRC advisory team to help provide further content and development of online toolkits and resources for industry stakeholders to navigate their way through the challenges of the global COVID-19 pandemic.
Destination marketing and crisis management expert Damian Cook will provide resource and recommendation kits for destinations, airlines and airports, hospitality, tours operators and SMEs; while crisis communications and communication strategy expert, John Bailey, will draft best practice guidance documents on how to develop and implement a holistic communication strategy to support a destination recovery campaign.