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Two years after the successful introduction of Fare Choices, Jet Airways - India’s premier international airline has announced further enhancements. Fare Choices is Jet Airways’ flexible, tier-based, fare-choice system that empowers our guests to customise their travel experience with the airline by choosing their preferred fare and a carefully tailored service experience comprising of benefits that they would most value as per their travel need.
The revised offering under Fare Choices will now allow guests to enjoy more value for money, by letting them choose a travel plan based on their preference, travel requirements and budget.
Currently Fare Choices in Economy offers a total of five fare options viz. ‘Light’, ‘Deal’, ‘Saver’, ‘Classic’ and ‘Flex’. Jet Airways has now unbundled fares in ‘Light’ and ’Deal’ categories of Fare Choices in Economy for flights within India (domestic network), as consumer surveys clearly reveal that guests want the flexibility of enjoying competitive fares with the options to buy meals.
From 25th September 2018, guests travelling in Economy and booking ‘Light’/’Deal’ fares for travel from 28th September 2018 on its flights within India, will not only be able to avail competitive low fares but have the opportunity to buy meals from a specially curated on-board menu. Guests can choose from vegetarian and non-vegetarian meals, including hot meal options on select flights and pay using their debit / credit cards. Complimentary beverage service including tea and coffee to all guests in Economy (including ‘Light’/’Deal’ fares), will continue on eligible flights.
The airline will continue to offer complimentary meals across ‘Light’/’Deal’ Fare Choices for guests who have made bookings prior to 24th September, 2018. On flights within India, all features and benefits, including complimentary meals will continue for Economy fare options viz. ‘Saver’, ‘Classic’ and ‘Flex and for all fare options in Première.
However, on our international flights, all features and benefits under First class, Première and Economy remain unchanged.
Raj Sivakumar, Senior Vice-President – Worldwide Sales & Distribution, Jet Airways, said, “Service philosophies and models are being reviewed and remodeled by global airlines virtually every day given that guests today - especially millennial travellers – wish to be empowered and exercise their right of choice. As India’s premier international airline, we are perceptive to these changes and endeavour to align our service framework to embrace such needs of various segments of consumers. Our first such measure was the introduction of our Fare Choices concept in 2016. Our latest initiative is a step ahead in terms of flexibility and being receptive to our guests’ preference to facilitate greater choice and convenience. We’re sure this decision will be appreciated by our guests even as we continue to evolve and adapt to changing guest needs.”
Elaborating further, Belson Coutinho, Sr. Vice President – Marketing, eCommerce & Innovations, Jet Airways said, “Consumer needs have not only evolved but have also fragmented at the same time with empowerment, choice and flexibility considered as hygiene factors. As a global airline, we constantly track trends, review guest feedback and preferences to be able to stay on top of such trends and innovate our product and service offerings. This unbundling initiative will ensure we stay relevant to guests’ needs and empower them to choose from fare options that suit them based on their travel needs.”
The Tourism Authority of Thailand (TAT) has signed a Memorandum of Understanding with Expedia Group. The collaboration will include sharing traveller-centric insights and trends that will help boost TAT’s capabilities to more effectively plan promotional campaigns to attract more travellers and encourage longer stays in Thailand. Both parties are also expected to embark on joint destination marketing campaigns to spotlight Thailand’s hidden and unique tourist attractions in its secondary cities, promoting the variety of lodgings to Expedia Group’s 675+ million monthly visitors globally.
Expedia Group will also launch key programs in destination marketing and skills transfer to the local hospitality industry in secondary cities. Workshops for local hotel partners will include ways to leverage Expedia Group’s Partner Central platform to accelerate skills development and build revenue and hotel management capabilities among local SME hotels.
Other aspects of the cooperation include a joint corporate social responsibility (CSR) campaign aimed at enhancing environmental consciousness among hotels in Thailand and reducing the use of single-use and general plastic items in their properties.
Yuthasak Supasorn, Governor, Tourism Authority of Thailand said, “TAT has a vision to become the leader in promoting sustainable tourism in Thailand. We launched campaigns aiming to increase both domestic and international tourism early this year. TAT also launched the latest campaign ‘Amazing Thailand Go Local’ to promote the unique beauty of 55 secondary destination cities to travellers worldwide boasting each city’s unique features which we believe will meet the needs for the diverse range of tourists coming to Thailand. This collaboration with Expedia Group, through the signing of this Memorandum of Understanding, will help boost tourism to secondary cities and also align with the government’s domestic tour personal income tax break campaign in 2018, aimed to promote tourism in these areas.”
Pimpawee Nopakitgumjorn, Director of Market Management at Expedia Group said, “Expedia Group has been working closely with the primary destinations in driving year-round inbound traffic to Thailand. This MOU will forge a strategic collaboration that supports the TAT’s Action Plan to drive visitor flow to Thailand’s secondary cities, and help the country maintain its tourism leadership position in the Southeast Asia region. This MOU also supports the growth of the hospitality industry in these secondary tourist destinations by empowering hoteliers with the relevant digital expertise. Through Expedia Group’s technology platform such as the Partner Central tool, hoteliers can boost their digital skills in revenue management, gather and respond to guest feedback more efficiently and better manage online reviews. This is aligned with the country's goal to develop its tourism industry ecosystem in an aim to generate more job opportunities and narrow income gaps between urban and rural areas.”
This strategic collaboration comes at an opportune time as high-value international travelers are already a driving force for the tourism boom in many of Thailand’s secondary cities, including Chiang Rai, Koh Lipe, Mae Hong Son, Trang, and Trat.
“A large majority of accommodations in secondary cities are still primarily offline which means international travelers cannot find or book them easily. This results in missed opportunities for hoteliers, as they are not capitalizing on the growth of inbound travelers. We will be launching a series of initiatives to educate them on the value of online distribution. They will also have access to our partner-facing tool, which allows them to effectively manage their rates and availability, online content and guest satisfaction. By improving the digital skills of the hospitality sector, we will play a pivotal role in boosting the local economy,” said Ms. Pimpawee Nopakitgumjorn, Director of Market Management at Expedia Group.
Celebrating 260 years, Cox & Kings, the oldest and leading tour operator with operations in 22 countries won the Pacific Asia Travel Association (PATA) Gold Award in Marketing Media – Consumer Travel Brochure category. Cox & Kings’ entry “Experiential Showcase of the Indian Journeys” was chosen of the numerous nominations, by an esteemed Jury Panel consisting of the travel industry's luminaries. The award ceremony that took place at Mahsuri International Exhibition Centre (MIEC), Langkawi, Malaysia recognised 32 outstanding entries from the travel and tourism industry.
Peter Kerkar, Group CEO, Cox & Kings said, “Customer engagement means a great deal to us and we are always looking at innovative ways to showcase and promote our offerings to the discerning travellers. Our Travel brochure was designed in a way that not only exhibited the vibrant offerings and experiences of India but also provided a comprehensive and informational guide to help travellers plan their trip better. We are very honoured that our innovative marketing initiatives are being recognised at a global platform like PATA.”
Cox & Kings is a leading leisure and education travel group with operations in 22 countries across four continents. It is one of the most experienced travel companies in the world, having been in operation since 1758. Headquartered in India, Cox & Kings has over the last three decades transformed itself into a diversified, multinational travel conglomerate with a focus on the new-age global consumer.
Cox & Kings operates in three key verticals; Leisure, Education, Hybrid Hotels.
Madhya Pradesh is a state that reflects the true cultural heritage and history of Incredible India. The great emperor of India, from Ashoka to the Gupta’s has marched on this soil. They highlighted their presence in the form of historical monuments and cultural heritage. Madhya Pradesh Tourism Board had participated in ITM (India Tourism Mart) held at Hotel Ashoka, New Delhi recently. The focus was to showcase and revive the fast growing tourism sector of Madhya Pradesh.
The stall of Madhya Pradesh Tourism Board was visited by top- notches, industry influencers, travel enthusiasts, corporate, business heads, travel operators and media professionals from different corners of the city to exchange views and opinions on Madhya Pradesh Tourism. Participation in Indian Tourism Mart (ITM) has provided tourism as an opportunity to showcase its beauty and versatility and educate tourist about the latest offering and world class tourism facilities by Madhya Pradesh Tourism.
As quoted by the officials of Madhya Pradesh Tourism Board “Madhya Pradesh is centrally located so it is called the heart of incredible India. It is flourished with historic marvels, home of wildlife animals and warm hearted people. It is also called the tiger state of India. We expect major inbound tourist footfall mainly from UK. If you look at the statistics lot of international destinations like Switzerland, Singapore are now filled by India tourists. So if Indians are willing to go abroad and see the destinations of world why not explore our own country and not come to Madhya Pradesh. So we are having a balanced approach in all the sectors of tourism such as adventure, wildlife, heritage and many more.”
Madhya Pradesh always had a variety of attractions to offer. From being the state with the largest forest area and wildlife hotspots (10 National parks & 25 Wildlife sanctuaries), 3 UNESCO World Heritage Sites (Monuments of Khajuraho, Cave shelters of Bhimbetka and the Stupas of Sanchi) to the Events like the Khajuraho Dance festival, Malwa Utsav, Tansen Festival, Allauddin Music fest (cultural and musical extravaganzas) the state has variety of products to offer to every single tourist choice. Madhya Pradesh leaves no stone unturned to captivate your heart and imagination of the tourists.
Madhya Pradesh is also an attractive destination for investment in tourism sector. The government has taken multiple initiatives to make the state a venture friendly destination. The state has good number of land parcels, heritage properties and land on lease which has been promoted by the state on various platforms in the recent past for the benefit of future developments and growth by Public Private Partnership in the state.
The Indian Hotels Company Limited (IHCL), one of India’s largest and most iconic hospitality companies has signed a new Taj hotel at the Deira Creek in Dubai in partnership with Ithra Dubai LLC, a wholly owned subsidiary of Investment Corporation of Dubai (ICD).
Puneet Chhatwal, Managing Director and Chief Executive Officer at The Indian Hotels Company Limited (IHCL) said, “The Middle East is a significant market for IHCL. We are honoured to partner with Ithra Dubai for this new hotel in Deira - the historical and cultural center of Dubai. IHCL has a long tradition of managing marquee hotels with rich heritage links across the world.”
The new Taj hotel is a Greenfield project slated to open in early 2022, conveniently positioned 15 minutes from Dubai International Airport. This hotel will be part of Deira Waterfront Development – one of Dubai’s most significant rejuvenation projects. An urban oasis, the hotel will have approximately 200 rooms and suites with a selection of rooms cantilevered over the water, with scenic waterfront views. The hotel will include all-day dining and specialty restaurants, a bar and lounge, banqueting facilities and a spa.
Issam Galadari, Chief Executive Director, Ithra Dubai LLC, said, “We are delighted to partner with The Indian Hotels Company Limited and look forward to working with them to bring the iconic Taj brand to the Deira Waterfront Development in Dubai.”
IHCL also operates Taj Dubai in downtown Business Bay and has two new hotels, Taj Jumeirah Lake Towers and Taj Exotica Resort & Spa, The Palm, Dubai opening in late 2018 and 2019 respectively.
In order to position Tanzania as a favourite destination in India, Tanzania Tourist Board organised a roadshow in New Delhi today to showcase its diverse tourism offerings. Speaking on the occasion, Devota Mdachi of the Board said, “Tourism is the number one foreign currency earner in Tanzania. The total contribution of travel and tourism to GDP is 17.2 per cent and is forecast to rise by 6.6 per cent in 2025. In 2017, tourism contribution to direct and indirect employment measured over one lakh jobs. This is expected to rise by 2.7 per cent in 2025”
Tanzania is endowed with some of Africa’s world class tourism assets that encompass natural, cultural, historical and archaeological sites. “Tanzania offers a complete package of adventure, exploration and relaxation to the tourists. This has significantly increased the number of travellers each year. From seven lakh travellers in 2007 it crossed 13 lakhs in 2017. We expect this number to reach over two million tourists by 2020,” Mdachi added.
The state of Tanzania is home to more than 20 per cent of the African continent's large mammals. Tanzania has 16 National Parks, 31 Game Reserves, 44 Game Controlled Areas, four Ramsar Sites and 33 Wildlife Management Areas. It also tops the list as the best place for game viewing experiences in Africa.
Piyush Goyal, Union Minister for Railways and Coal inaugurated the ‘first ever’ India Tourism Mart (ITM 2018) in the presence of Union Tourism Minister, K J Alphons and the Tourism Minister of Morocco, Mohamed Sajid, in New Delhi today.
Inaugurating the event, Goyal wished the best to the Tourism Ministry to reach the ambitious goal of US$100 billion FTA receipts/year within 5 years. He said that unless the infrastructure/fundamentals are set up, India can’t come up as a well sought after destination and the present government has been developing these like ensuring 24 hour power supply, promoting renewable energy forms, and improving connectivity by effectively connecting the remotest destinations. Goyal also added that the most important element that will help promote tourism in a complete way is the Government’s cleanliness drive, the Swachhta Abhiyan, which will ensure India becoming a preferred destination for all international tourists.
Mentioning the income multiplier effect in the tourism sector, the Minister said that tourism generates a number of employment opportunities in formal and informal sectors and can change the destiny of the country. The Railway Minister added that the youth of the country can be entrepreneurs, service providers, interpreters etc in the sector and ascertained that India with its varied features has tremendous potential and we just need to leverage from it.
Speaking at the event, Alphons announced that ITM will be an annual event hereafter in line with other International Tourism Marts and it will be held in the month of September. The Minister said that India is so vast that there will be something new for everyone to see and experience in this country with its varied geography, culture, traditions, architectural marvels, religions. Alphons also added that visiting the country has become easier with the new e-visa regime which is now open to 166 countries.
The Mart has a participation of around 225 hosted international buyers and media personnel across the world such as North America, West Europe, East Asia, Latin America, CIS countries etc. The international delegates from overseas markets will interact with Indian seller delegates and the buyers will include current buyers who are already marketing India as a tourist destination as well as potential buyers who are not marketing India as a tourist destination at present but have shown interest in the country.
Around 225 stalls have been provided to the sellers to enable them to interact with the buyers. These include pavilion for States & Union Territories to showcase their unique tourism destinations and products. The B2B meetings between buyer and seller delegates are being held during these 3 days.
The Mart is being organized by the Ministry of Tourism from 16th to 18th September 2018, in partnership with the Federation of Associations in Indian Tourism and Hospitality (FAITH) and with support of State /UT Governments.
India Tourism Development Corporation Ltd. (ITDC) today signed a MoU with Moroccan Agency for Tourism Development (SMIT), an autonomous organization under the Ministry of Tourism, Government of Kingdom of Morocco, for strengthening cooperation in the field of tourism.
The MoU was signed in the presence of K.J. Alphons, Minister of State (I/C) for Tourism, Government of India and Mohammed Sajid, Minister of Tourism, Air Transport, Handicraft and Social Economy, Government of the Kingdom of Morocco by Ravneet Kaur, Chairperson & Managing Director (C&MD), ITDC and Imad Barrakad, Chairman and CEO, SMIT at hotel The Ashok. Rashmi Verma, Secretary to Govt. of India, Ministry of Tourism graced the occasion.
Speaking on the occasion Kaur said “Signing of the MoU is an acknowledgement of the capabilities and core competency of ITDC and the important role it has played in development of tourism and related infrastructure in the country.”
With the signing of the MoU, both the organizations will be able to share Engineering and tourism products development expertise; new trends and technology in tourism products and innovative tourism product development; Marketing / Feasibility studies related to the needs and expectations of investors and tourists; Expertise in structuring projects in the infrastructure space apart from sharing of Data base of potential Indian and Moroccan investors in the tourism sector.
India and Morocco share strong historical, economic and political ties. Signing of the MoU will further strengthen and develop this well-established relationship.
The Turkish Tourism Board in India recently announced that the number of Indian tourists travelling to Turkey has doubled. “In 2017, Turkey hosted more than 32 million international tourists while from India the number was 87,000. This year, from January to July, we recorded 25 per cent increase in the number of overall tourists. That means we will be hosting 40 million international tourists by the end of 2018. When we look at figures from India, we see 95 per cent increase for the same period. If this trend continues we will be hosting almost two lakhs Indian tourists by the year end,” Deniz ERSÖZ, Culture & Tourism Counsellor, of the Turkish Embassy said at a high tea hosted for media by Şakir Özkan Torunlar, Ambassador of Turkey to India, at his official residence in New Delhi.
Welcoming the media Torunlar said, “Turkey and India enjoy warm relations and also share a close historical relationship with strong cultural links. The relationship between Turkey and India has steadily grown year by year in both scope and depth and spans many different areas of cooperation. Turkey enjoys immense geographical, cultural & social diversity, which is why it is extremely popular with Indians. We are working towards tourism related verticals like increasing air connectivity and changes in visa policy so as to ensure better engagement between both countries.” According to the Ambassador, every single Indian who visits Turkey once becomes the ambassador of Turkey after his return back to India.
Turkey is the home of unique nature, culture and deep-rooted historical and religious prestige which reflects in its 18 world heritage sites recognized by UNESCO.
South Asia's leading travel show, SATTE 2019 has witnessed a record-breaking number of enrolments for this year’s Domestic Buyer Programme with 381 domestic buyers already registered, four months before the exhibition. Earlier, SATTE 2019 had rolled out its Buyer programme introduction offer, wherein buyers can book before July 31, 2018 and take back 50%* on their return ticket to SATTE 2019.
This offer attracted huge number of participants. The Buyer Programme in the 26th edition will enhance our delegates’ business network by leaps and bounds by interacting with highest number of exhibitors yet.
For the 26th edition of the exhibition, UBM India, the organiser of SATTE has decided to shift the exhibition venue to India Expo Centre, Greater Noida. SATTE 2019 is scheduled to take place from January 16-18, 2019 and will be spread over 25,000 sq mt.
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