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  • 22 May 2020
This article focuses on the hotel product: most importantly, on Rooms, F&B and Public Area adaptations that would need to take place from a product perspective. Travellers are going to look for a unique and special reason to travel to a country, city or hotel.…
  • 20 May 2020
InterContinental Hotels & Resorts has unveiled new, science-led protocols and service measures in collaboration with Cleveland Clinic, Ecolab and Diversey. At the same time, the company is launching a global Clean Promise, the strengthened measures will give guests greater confidence and hotel teams the protection…
  • 19 May 2020
The COVID-19 pandemic has created fundamental shifts in consumer behaviour especially related to travel and hospitality. Higher hygiene standards, minimal contact service and enhanced credibility top the list of consumer requirements while planning travel after the lockdown. OYO, one of the world’s leading hotel chains,…
  • 19 May 2020
Fortune Hotels, a member of ITC’s hotel group, has announced the launch of ‘Safe Stays At Fortune Hotels’, a comprehensive safety and hygiene programme for guests and associates that revolves around a safety and hygiene protocol, from pre-arrival to check-out. This programme is set on…
  • 19 May 2020
Accor has signed an agreement with a consortium of 5 banks for a new €560m Revolving Credit Facility (RCF). It complements the undrawn €1.2bn RCF signed in July 2018. It further reinforces Accor’s liquidity position which today exceeds €4.0bn, i.e. more than 40 months under…
  • 15 May 2020
Accor and AXA, one of the global leaders in insurance, announce an innovative strategic partnership to provide medical support to guests across the 5,000 Accor hotels worldwide. As soon as July 2020, this partnership will enable Accor guests to benefit from the highest level of…
  • 15 May 2020
India Tourism Development Corporation (ITDC), a public sector undertaking, under the aegis of the Ministry of Tourism has offered to support Mission Vande Bharat, the massive repatriation operation by the Indian government to bring back stranded Indians from different parts of the world in the…
  • 13 May 2020
Marriott International has announced that their “Marriott on Wheels” delivery service initiative will now be available in more cities through an agreement with Swiggy, one of India’s largest online food ordering and delivery platforms. This association would be the first of its kind for Marriott…
  • 11 May 2020
In order to keep its staff engaged during the lockdown, Accor started providing free online learning opportunities. Accor Academy has partnered with multiple learning partners such as E Cornell, LinkedIn Learning and getAbstract to offer curated courses accessible to all employees to improve leadership qualities…
  • 07 May 2020
Reinforcing its Responsible Luxury ethos that seeks to create a better and secure world, ITC Hotels today announced the launch of ‘WeAssure’ initiative. In a first for the hospitality industry, the discerning guests of ITC Hotels will be reassured by an accreditation by National Accreditation…



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