Virgin Atlantic has introduced free COVID-19 insurance cover on all new and existing bookings. The policy is designed to complement existing travel insurance and provide additional peace of mind for upcoming trips.
Virgin Atlantic COVID-19 Cover ensures related costs are covered.The insurance policy is fulfilled by Allianz Assistance and covers emergency medical and associated expenses while abroad totalling £500,000 per customer – the highest value of policy offered by any airline to date, with no excess payment required. The policy also covers expenses incurred up to £3,000 if a customer is denied boarding, at either departure or in destination, or has to quarantine due to positive or suspected COVID-19 during a trip.
Customers booked to travel from 24 August 2020 up to and including 31 March 2021 will automatically receive the new COVID-19 Cover. If the flight is operated by a partner airline or a Joint Venture carrier – Delta Air Lines or Air France-KLM – the cover will also apply.
Juha Jarvinen, Chief Commercial Officer at Virgin Atlantic said: “Our priority is always the health and safety of our people and customers and this industry-leading Virgin Atlantic COVID-19 Cover ensures customers can continue to fly safe and fly well with us.
“Following our return to the skies to much-loved destinations like Barbados, we’re planning more services, as travel restrictions continue to ease, including London Heathrow to Delhi, Mumbai, Lagos and Tel Aviv. Whether it’s to visit friends and relatives or take a well-deserved break, we believe this complimentary cover will provide some added reassurance for our customers as they start to plan trips further afield. It applies in parallel to existing travel insurance policies which may now exclude COVID-19, and provides comprehensive cover for coronavirus, recognising the needs of our customers as we restart services.”
The cover starts from the point of booking and ends when the customer returns home or to a hospital or nursing home in their home country. One-way trips are also included, with the insurance cover valid until the end of the journey, which is defined as 12 hours after the arrival of the customer’s final flight.
