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AirAsia to allow unlimited flight date changes

In addition to extending the validity of its credit accounts to two years, AirAsia is now also waiving flight change fees for any new bookings made between June 3 and July 31, 2020 with travel up to 31 December 2020.

AirAsia customers can make an unlimited number of flight date changes, for travel up to December 31 2020, via the ‘My Bookings’ tab on airasia.com or the AirAsia mobile app, subject to seat availability and fare difference. Add-ons such as baggage allowance, meals and seats, will be carried forward to the next flight booking, though passengers may need to reselect meals or seats if their original choice is not available on the new flight.

The deal is applicable to all domestic flights within Malaysia (flight code AK), Indonesia (flight code QZ), Thailand (flight code FD), Philippines (flight code Z2) and India (flight code i5) when bookings are made directly online via airasia.com.

Bo Lingam, President (Airlines), AirAsia Group, said, “Due to the unprecedented circumstances relating to the current public health situation and the associated travel restrictions we understand that travel plans may be fluid, especially throughout this year. We are providing more flexibility for new bookings, to allow our guests to book their flights with confidence and peace of mind. This follows our recent announcement to extend our credit account validity up to 730 days, offering all our guests added flexibility and convenience.”

Flight date/time change is only applicable for flights up to 48 hours before original departure time (up to four hours for AirAsia India flight code i5).

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