Air India unveiled its comprehensive transformation plan, to position itself, once again, as a world-class global airline with an Indian heart. The plan is titled ‘Vihaan.AI’, which in Sanskrit signifies the dawn of a new era, with identified objectives for Air India over the next 5 years.
As part of Vihaan.AI, Air India has put into place a detailed roadmap with clear milestones. Over the next 5 years, Air India will strive to increase its market share to at least 30% in the domestic market while significantly growing the international routes from the present market share.
Commenting on Vihaan.AI, Mr. Campbell Wilson, MD & CEO, Air India said, “This is the beginning of a historic transformation for Air India, and the dawn of a new era. We are laying the foundation for a brave new Air India, with a renewed sense of purpose and incredible momentum. Vihaan.AI is our transformation plan to make Air India the world-class airline it once was, and that it deserves to be again. We are absolutely focussed on being recognized as a world-class airline serving global customers, with a proudly Indian heart.”
“The transformation has already started – a slew of initiatives in areas like refurbishing cabins, serviceable seats, in-flight entertainment systems, are already underway. We are also adopting proactive maintenance and refining flight schedules to enhance on-time performance. Our fleet expansion will involve a combination of both narrow-bodied and wide-bodied aircrafts to cater to varied network needs. The excitement and shared commitment to drive Vihaan.ai is palpable across the organization and stakeholders will recognize the changes as the new face of Air India emerges,” added Mr. Wilson.
